Privacy and Browser Storage Policy

Orda Ventures LLP operates Funky Flask and this website. We collect information you provide when ordering, submitting an enquiry or contacting us, including your name, email, telephone number, delivery address, order details and correspondence. Business enquiries may also include company details, location and expected requirements.

We receive payment references, amounts and payment status from Razorpay. Payment credentials are handled by Razorpay and are not received by our website. IP addresses may be processed to prevent abuse and protect website security.

We use information to respond to enquiries, fulfil and support orders, arrange delivery, maintain invoices and records, prevent fraud and comply with legal obligations.

Relevant information is shared with authorised personnel and service providers supporting hosting, website maintenance, email, payments, invoicing and delivery. These include Razorpay, Google Gmail and Vyapar. Delivery providers receive the information needed to fulfil deliveries.

We do not sell personal information. If we introduce promotional communications, we will provide an appropriate choice and a way to opt out. Transactional and service messages may still be sent where needed.

If you use “Ask Funky Flask”, your question is sent to third-party AI provider(s) registered outside India, to generate an answer. They store data in the United States, may keep it for as long as they consider necessary or as permitted by law, and may use it to improve their services. Our website does not retain the conversation.

Please do not enter personal, financial, health-related or other confidential information in the chat. You can contact customer care instead.

Website order and enquiry records are hosted in India. Copies may also be held in business email, invoicing and payment systems, with relevant service providers potentially processing information outside India.

We retain information only for as long as reasonably needed for the purpose collected, order support, applicable recordkeeping obligations or legal claims. Records no longer required will be deleted or anonymised, subject to lawful retention and backup cycles.

We use reasonable safeguards, including secure connections and restricted administrative access. No electronic system can be guaranteed completely secure.

Contact hello@thefunkyflask.com to request access, correction or deletion, withdraw consent where applicable, or raise a privacy concern. We may verify your identity before acting. Some records must be retained for legal reasons, and withdrawing information necessary to fulfil an order may affect that service.

The website is intended for adults placing orders. We do not knowingly seek personal information from children. Please contact us if you believe a child has provided information.

We use browser local storage to retain your shopping cart until it is emptied or cleared. Session storage remembers certain settings for the current tab, including visit-source or campaign labels and dismissed banners. We do not currently use advertising pixels or third-party analytics.

Razorpay may use its own cookies and technologies when you open payment checkout. Instagram and WhatsApp links take you to services governed by their respective privacy practices.

You can manage browser storage through your browser settings. Clearing it may remove your cart or preferences. Any future non-essential tracking will be disclosed and appropriate choices provided where required.

Privacy concerns may be escalated to Dr Sujata Acharya, Managing Partner, at ordaventures@gmail.com, +91 99878 95108, or Orda Ventures LLP, WeWork, Roshni Tech HUB, Marathahalli Main Road, Bengaluru 560037.

We will update this Policy when our practices change and display the revised date.